Career Opportunities

The Lanai Community Health Center is an Equal Opportunity employer and enforces a drug-free workplace, zero tolerance, random and pre-employment drug testing applies.

Drug Free Workplace and Random Drug Testing Policy

Substance Abuse Policy LCHC 3.17

Front Desk Representative

Join our LCHC team; we are dedicated to providing patient-centered health care and are looking for someone who can demonstrate the highest level of customer service.

Essential Duties and Responsibilities:

1. Scheduling appointments
2. Greeting patients/visitors
3. Answer and screen calls
4. Registration forms
5. Faxing, scanning, copying
6. Collects payments
7. Insurance verification

Job Requirements

1. Customer service experience
2. Ability to work in a fast pace environment
3. Positive can-do attitude
4. Proficiency in computer skills
5. Organized
6. Team player
7. Strong attention to detail

Interested?  

Please send a cover letter and resume here:  or drop off at Admin Office – 333 Sixth Street.

Facilities Housekeeper

Join our LCHC team; we are dedicated to providing patient-centered health care and are looking for someone who can demonstrate the highest level of customer service.

Duties Include But Not Limited To:

1. Responsible for cleanliness, safety and maintenance of all LCHC facilities, interior and exterior, rented or owned.
2. Cleaning including but not limited to dusting, sanitizing,washing windows, sweeping, mopping, laundry, emptying trash, and simple gardening maintenance.
3. Drop off and pick up of contractors and supplies.
4. Follow health facility guidelines.
5. Inventory and stocking of supplies and equipment.

Job Requirements

1. Experience in similar work in healthcare environment.
2. Knowledge of facilities management, especially in a health care environment.
3. Experience and training in clinical and/or hospital sanitation.
4. Ability to multi-task and communicate clearly and fairly.
5. Driver’s License required.
6. Ability to work as a team member.
7. Ability to work in a fast paced environment.
8. Ability to implement HIPPA rules and regulations of patient confidentiality.

Interested?  

Please send a cover letter and resume here:  or drop off at Admin Office – 333 Sixth Street.

Patient Account Representative

Join our LCHC team; we are dedicated to providing patient-centered health care and are looking for someone who can demonstrate the highest level of customer service.

Duties Include But Not Limited To:

1. Monitor patient account details.
2. Follow up with insurance claims and denials.
3. Collect and process payments.
4. Prepare, review, and send out patient statements.
5. Resolves patient billing complaints.
6. Scan and file insurance and patient payments.
7. Assist with month end close, reports, pending insurance claims, and purge.
8. Assist with financial and billing audits.
9. Maintains confidentiality and adheres to all HIPPA guidelines.

Job Requirements

1. High school diploma or equivalent.
2. Minimum of one year medical office billing experience.
3. Knowledge of medical terminology.
4. Knowledge of  computer software applications.
5. Customer service experience.
6. Ability to work in a fast pace environment.
7. Positive can-do attitude.
8. Proficiency in computer skills.
9. Team Player
10. Ability to multi-task.
11. Strong attention to detail.

Interested?  

Please send a cover letter and resume here:  or drop off at Admin Office – 333 Sixth Street.

Medical Assistant

Join our LCHC team; we are dedicated to providing patient-centered health care and are looking for someone who can demonstrate the highest level of customer service.

Duties:

1. Taking Vitals
2. Drawing blood
3. In-House Lab Testing Drug-screen Collections
4. Immunizations and Injections
5. Filling medications
6. Provide clinical support to providers and other staff

Job Requirements

1. Preferred Medical Assistant Certification
2. No on-the-job experience necessary-will train
3. Ability to multi-task and communicate clearly and fairly
4. Non-judgmental attitude
5. Computer literate
6. Ability to work as a team member
7. Ability to work in a fast paced environment
8. Ability to implement HIPPA rules and regulations of patient confidentiality

Interested?  

Please send a cover letter and resume here:  or drop off at Admin Office – 333 Sixth Street.

Community Coordinator

Join our LCHC team; we are dedicated to providing patient-centered health care and are looking for someone who can demonstrate the highest level of customer service.

Job Overview: The Community Coordinator provides content leadership, implementation and operational coordination to LCHC projects and initiatives. LCHC seeks an experienced community driven individual for current and future public health programs at the LCHC.   Depending on funding, programs may include physical activity and nutrition, tobacco prevention and control, chronic disease prevention or other public health related areas.

This position will work with the Medical Director, Associate Medical Director and the Executive Director to implement and monitor programs, prepare program reports, as well as participate with evaluation activities to ensure the sustainability of current programs and advance the organization’s public health and wellness goals.  This position will also be responsible to initiate community building efforts and develop and maintain an active community coalition within a geographic or program area in support of public health and wellness goals. This position will work on policy, systems, and environmental changes to create sustainable changes around public health and wellness.

This coordinator will also work with community members, LCHC staff, stakeholders, partners and contractors to envision, develop, coordinate, and implement related meetings and events as needed.   The coordinator may also be responsible for delivery of technical assistance and trainings, coordinate and facilitate meetings with appropriate stakeholders, conduct research on relevant topics, craft and disseminate communications to different audiences, and document and maintain records of the program’s progress and accomplishments.

This position will be responsible to uphold the mission, vision, and values of LCHC, as well as instilling the mission, vision and values in each employee.

Duties:

1. Supports LCHC leadership in development of programs and activities that focus on the improvement of health outcomes for LCHC patients and the general Lāna’i community. General goals of programs and activities are to address health equity and eliminate health disparities with ideal focus on our vulnerable populations through strategies such as advocacy, programmatic efforts, and/or capacity building.
2. Develops and implements LCHC initiative projects. Demonstrates leadership in broad outreach and provides ongoing training and technical assistance in the health and wellness in support of LCHC programs.
3. Initiates community building; provides resources and presentations to stakeholders on different health topics; provides LCHC patients and programs  and LCHC partners with technical support to ensure the continued expansion, diversity and effectiveness of these groups. Coordinates efforts with LCHC staff, including but not limited to wellness coaches, providers, community health workers and outreach workers.
4. Identify, develop and maintains strategic partnerships that will support further growth and sustainability of the LCHC and its programs.
5. Work with LCHC leadership to develop short and long‐term goals; provide assistasnce and support in updating LCHC’s strategic plan. Collaborates with appropriate stakeholders, partners, agencies, and organizations on projects, task forces, and committees to accomplish strategic plan goals.
6. Under direction of LCHC leadership, enlists and develops support from members (staff and volunteers) of the community, government, private and non‐profit agencies to build support and advance program effectiveness. Works collaboratively with this network to ensure implementation of program is effective and successful.
7. Plans and coordinates LCHC meetings and events in support of LCHC programs, activities and grants.
8. Promotes sustainability to our health education and grant programs. Researches and develops resources, develops health education ciriculum as approved by the Medical/Associate Medical Director and encourages in‐kind contributions; assists with preparation of grant applications and associated reports; identifies new sources of funding and supports fund raising efforts.
9. Participates in directing the teaching opportunities for the health education program with Lanai High and Elementary School; stays current in advancements in the health and wellness field, and LCHC programs. Be able to provide analysis on the impact of LCHC programs, activities and initiatives.
10.  Actively builds grassroots networks. Works with LCHC leadership and staff to develop communication and social media plans.
11. Working in conjunction with LCHC leadership, supports communication activities to different audiences as required or needed either written or verbal communication or through presentations and through social media.
12. Manages program goals and objectives and evaluates efforts for effectiveness and areas for improvement.  Participates with related evaluation strategies as required by the programs or initiatives.
13. Follows all policies and procedures, including HIPAA; promotes and support organization’s mission/vision, goals and values.
14. Other projects and tasks as assigned.

General Fundamentals

1. Practices and espouses the LCHC patient care philosophy: All Inclusive culturally sensitive Patient Centered Medical Home care integrated with behavioral health, outreach, and case management.
2. Ensures compliance with Lāna’i Community Health Center policy and procedures as outlined in the Lāna’i Community Health Center Employee Handbook and Policies posted on the CompanyWeb.
3. Keeps informed of and complies with all occupational safety guidelines. Takes all reasonable precautions to prevent accidental injury on the job.
4. Participates in staff meetings and conferences and attends all training sessions as assigned.
5. Ensure patient confidentiality and HIPAA regulations are followed.
6. Be able to employ cultural and linguistic approaches necessary to communicate effectively with patients.
7. Ensures compliance with Lāna’i Community Health Center policy and procedures as outlined in the Lāna’i Community Health Center Employee Handbook.
8. Keeps informed of and complies with all occupational safety guidelines. Takes all reasonable precautions to prevent accidental injury on the job.
9. Participates in staff meetings and conferences and attends all training sessions as assigned.

Skills

1. Skill in utilizing critical thinking to identify problems, research and recommend resolutions
2. Skill in utilizing critical thinking to exercise initiative, judgment, discretion and decision-making
3. Skill in maintaining department quality assurance
4. Skill in following appropriate testing procedures
5. Skill in proper equipment use

Experience and Education

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• High school diploma or equivalent required
• Three to five years experience in health field
• 1-2 years experience in teaching children

Supervisory Responsibilities

No formal supervisory responsibilities; however, individual will likely coordinate volunteers an team members in carrying out various programs and activities.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Current  Heartsaver CPR Card
• Non-judgmental attitude
• Ability to utilize standards of ethics, morals and trust with all members of LCHC and patients
• Ability to multi-task
• Ability to follow HIPAA rules and regulations of patient confidentiality
• Ability to communicate effectively verbally and in writing
• Ability to work as a member of a team
• Ability to communicate clearly and fairly
• Ability to work with all departments and personnel levels
• Willingness to work a flexible schedule when circumstances necessitate
• Willingness to accept the philosophy, purpose, and ideals of the organization
• Ability to use a wide range of office machines including personal computers

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills

Ability to perform basic math skills: addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.  Ability to define problems, collects data, establish facts, and draw valid conclusions.

Other Qualifications

• Person of professional character, sound judgment, trustworthy, and a caring nature
• Person knowledgeable and understanding of the diverse cultural appropriateness of the individuals and families in the community
• Person with the desire to serve the community
• Person who is able to communicate clearly and tactfully with others, prepare written reports and other necessary communications in a professional manner
• Person with good interpersonal skills, able to accept criticism and desires personal growth
• Person who is flexible, pleasant, kind, takes initiative, etc.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands include lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range. The employee must occasionally lift and/or move up to 10 pounds. There is potential risk of exposure to infectious diseases; and potential exposure to physical violence. This position requires close contact with sick people. As the job includes multiple duties, the employee must be able to work under conditions of constant interruption and be able to stay on task.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)

In accordance with HIPAA regulations, all patient information will have restricted access and be handled in a confidential manner at all times. Access to Patient Information shall be limited to only those persons needing such information in order to perform the specific duties of their job (such as direct patient care, patient billing or quality assurance review).

Whenever possible and reasonable, physical documents will be covered and/or kept from sight of all persons not directly involved in a patient’s activities (such as described above). When accessing Patient Information via computer, take appropriate steps to ensure that your screen is not easily visible to other patients and non-involved employees. Whenever you are not in your work area, take steps to ensure that no patient information is left unattended.

Interested?  

Please send a cover letter and resume here:  or drop off at Admin Office – 333 Sixth Street.